Ascolta - Class Information

Synopsis of:
Implementing Advanced TelePresence Video Solutions Part 1

Class Details

Date: 4/16/2012 - 4/20/2012
Time: 8:30AM - 4:30PM PT
Location: Las Vegas Partner
Price: $4,000.00
Learning Credits: 40

Course Description

Learn to install and operate a Cisco TelePresence network.

TVS1 is a 5 day practical based course concentrating on the operation, installation, configuration maintenance and troubleshooting of the Cisco TelePresence C Series codecs, Cisco TelePresence MCUs and Cisco TelePresence Management Suite. In addition cover the basic configuration of the Cisco TelePresence Video Communication Server to get your network up and running.
As well as setting up your network you will also use TMS and VCS to troubleshoot your network. Instructors will simulate faults on all equipment giving students the chance to put troubleshooting skills into practice.

Duration

5 days

Prerequisites

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

Completed and passed the PATVSEE exam
Completed the ELT component of the PAIETVS course

Target Audience

The primary audience for this course is as follows:

Installation and support engineers installing, maintaining and troubleshooting the Cisco TelePresence solutions
Advanced FE
Advanced Plus Satellite FE
Master FE
Master Satellite FE

The secondary audience for this course is as follows:

Sales engineers planning Cisco TelePresence solutions.

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

Locate support documentation, install, operate, configure, maintain, and troubleshoot Cisco TelePresence Codec C90
Describe Call Control protocols, install, configure basic registration capabilities, and troubleshoot Cisco TelePresence Video Communications Server (VCS)
Locate support documentation, install, operate, configure, maintain, and troubleshoot the Cisco TelePresence MCU range
Install, operate, configure, maintain, and troubleshoot the Cisco TelePresence Management Suite (TMS)

Course Outline

Module 1: Endpoints This module provides the student with the knowledge and skills to install, configure, maintain and troubleshoot Cisco TelePresence Codec C90 so that 80% of all field activity is unassisted.

Lesson 1: C Series Operation

Use remote control and navigate the menus
Configure the settings on codec
Make and receive calls
Change the video source for the local, dual video and remote cameras.
Share presentations
Use the Phone Book to store contacts and search on contacts
Multisite calling and list the multipoint capabilities of each system type

Lesson 2: C Series Documentation

Administration guide
White papers
Fault finding guides
Installation guides
FAQs
Knowledge base

Lesson 3: C Series Installation

Codec C90 Interface
Video Input Matrix
Connectors
Camera Setup
Audio and Video cabling

Lesson 4: C Series Configuration

Menu System
Configuration using the Browser
Accessing the API
Using the Internal Multipoint System

Lesson 5: C Series Maintenance

Web Release Key Generator
System Upgrade

Lesson 6: C Series Troubleshooting

How to Troubleshoot
Collect System Configuration, Status and Settings
Backup Configuration and Default Setting
TCP DUMP Method to Collect the Log Files

Module 2: Call Control Upon completing this module, the student will be able to understand Call Control protocols, install, configure basic registrations and troubleshoot Cisco TelePresence Video Communications Server (VCS).

Lesson 1: Registration Protocols and VCS Installation

H.323 Registration
SIP Registration
Basic configuration
Setting up the VCS from the box

Lesson 2: VCS Basic Configuration

Deployment Guide
Internetworking

Lesson 3: Backup, Restore and Upgrade

Backup and restore
Upgrades

Lesson 4: Troubleshooting

Troubleshooting
Registrations
Call History

Module 3: MCU Upon completing this module, the student will be able to setup the Cisco TelePresence Multipoint Control Unit (MCU).

Lesson 1: MCU Setup

Cable up and configure the basic network connectivity via RS232
Identify the power light and LAN port light and know the implications of the lights being off.
Access relevant documentation from the TANDBERG web site including:
Specification Sheets
Printable Online Help
Getting Started Guide
FAQ

Lesson 2: MCU Configuration

Basic IP Configuration
MCU Registration with H.323
Prefix for MCU Registrations and MCU Service Prefix
MCU Registration with SIP

Lesson 3: MCU Operations

Create conferences from the MCU and an endpoint
Change conference layouts from the MCU and an endpoint
Move participants between conferences
Use the message facility
View endpoint statistics

Lesson 4: MCU Customization

Auto Attendants
Adding Endpoints to the MCU
Adding Users to the MCU
Customization

Lesson 5: MCU Global Conference Settings

Locating Help on the MCU
Global Conference Settings
Templates

Lesson 6: MCU Upgrades and Backups

Upgrade the 4500 MCU when provided with access to the software and fully test the system
Access the TANDBERG web site to download software
Perform a software upgrade using the web interface
Describe where to find instructions to upgrade using the flash disk
Perform a backup and restore of the MCUs configuration using ftp
Recall the reset configuration and reset password instructions and commands

Lesson 7: MCU Troubleshooting

Troubleshooting Techniques
Troubleshooting Tools
Troubleshooting Hardware Issues
Troubleshooting Endpoints
Troubleshooting Event Logs

Module 4: Management This module provides the student with the knowledge and skills to install, configure, maintain and troubleshoot Cisco TelePresence Management Suite (TMS).

Lesson 1: Operation