Advanced Services’ Deploying Cisco Unified
Communications Manager 6 (CMBC6) Version 1
Duration
Five days.
The Deploying Cisco® Unified Communications Manager 6 (CMBC6)
course teaches students how
to integrate Cisco Unified Communications into a network to meet
voice and data requirements.
Extensive practical labs offer additional opportunities to learn
by providing exercises to select,
configure, and troubleshoot Cisco Unified Communications products
such as Communications
Manager 6 (formerly named CallManager),
Cisco VG248 48-Port Analog Phone Gateway, Cisco
Catalyst® 6000 plus digital signal processor (DSP) resources plus
digital line cards, Cisco IOS®
Software gatekeeper, and Media Gateway Control Protocol (MGCP) and
H.323 gateways.
Target Audience
This course is for field and channel systems engineers and network
engineers who deploy IP
telephony solutions based on the Cisco Unified Communications
architecture and Cisco Unified
Communications Manager 6.
Course Objectives
Upon completion of this course, you should be able to:
● Identify new features and
installation options for Cisco Unified Communications Manager
6.0
● Configure dial plans to enable
routing calls, accessing features, and controlling access
● Explain gatekeeper functions,
configure a gatekeeper-controlled intercluster trunk
(ICT), and
establish gatekeeper resiliency using Gatekeeper Update Protocol
(GUP)
● Describe advanced user features
available in a Cisco Unified Communications Manager
solution
● Configure Survivable Remote Site
Telephony (SRST) with both basic commands and Cisco
Unified Communications Manager and monitor and troubleshoot its
operation
● Identify and use common Cisco Unified
Communications Manager troubleshooting tools
Course Prerequisites
Following are the prerequisites for this course.
● CCNA® or CCNP® certification or
equivalent experience
● Cisco Voice Over IP (CVOICE) or
equivalent
Course Outline
The course outline is as follows:
● Chapter 1: Introduction
● Chapter 2: Unified Communications
Overview
● Chapter 3: Installing, Upgrading,
Backing Up, and Restoring Cisco CallManager
● Chapter 4: Implementing Cisco CallManager Systemwide Functions
● Chapter 5: Basic Phone Operations
● Chapter 6: Gateways
● Chapter 7: Trunks
● Chapter 8: Dial Plans
● Chapter 9: Implementing Gatekeepers
● Chapter 10: Call Admission Control
(CAC)
● Chapter 11: Advanced User Features
and Administration
● Chapter 12: Configuring Media
Resources
● Chapter 13: Voicemail
● Chapter 14: SRST
● Chapter 15: Troubleshooting
● Chapter 16: Course Summary
● Appendix A: Lab Network Topology
● Appendix B: Call Detail Records
● Appendix C: Protocol Trace Examples
● Appendix D: Presence Server
● Appendix E: Configuring SIP Phones
Lab Outline
The lab outline is as follows:
● Navigate the User Interface
● Configure Systemwide
Parameters
● Autoregister Phone
● Verify Redundancy and Failover
● Verify the Configuration of a Cisco
VG248 48-Port Analog Phone Gateway
● Configure an MGCP Gateway Not from
Cisco IOS Software
● Configure a Cisco IOS Software MGCP
Gateway
● Build H.323 Gatekeeper
● Configure a Simple Routing Scenario
● Configure a Complex Routing Scenario
● Configure Class of Service and Dial
Plan
● Configure Intercluster
Trunk Gatekeeper Controller
● Configure Gatekeeper Resiliency
● Configure Intercluster
Trunk and CAC: Location Based
● Configure CAC Using Gatekeeper
● Manually Install Skinny Phone and
Configure Basic Phone Settings
● Use Bulk Administration Tool (BAT) to
Install Two Skinny Phones and Configure Basic
Phone Settings
● Use BAT to Export and Import
Configuration Information
● Configure Advanced User Features
● Configure Call Pickup and Call Pickup
Groups
● Configure Cisco CallManager
Attendant Console
● Configure Conferencing Resource Based
on Cisco IOS Software
● Configure MoH
(Music on Hold)
● Configure Media Resource Group List
MRGL
● Set Up Voicemail
● Enable SRST
● Use Real-Time Monitoring Tool (RTMT)
● Trace Using Dial Number Analyzer
Lab Topology
Figure 1 shows the lab topology that is used in this course.
