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Cisco Voice Over IP v5.0


Call (949) 477-2000 Option 1 to schedule a class

CVOICE Course Description

Course Fee: $3,195.00

Cisco Voice over IP (CVOICE) v5.0 is an instructor-led, lab-intensive course delivered by Ascolta.  This course is the first course in the Cisco Voice Professional curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level.

This course lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs.

Cisco Voice over IP (CVOICE) v5.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course presents Cisco solutions and implementation considerations to address those challenges.


  • Who should attend this course?
    • Network engineers, architects, and support staff who:
      - Maintain and configure voice and data network devices
      - Are considering various methodologies to implement Voice over IP (VoIP)
      - Require a fundamental understanding of the issues and solutions related to implementation
      - Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications
    • Cisco CUSTOMERS who implement, install, and maintain IP Telephony networks
    • Cisco CHANNEL PARTNERS who sell, implement, and install IP Telephony products and solutions
    • Cisco SYSTEMS ENGINEERS who support the sales of Cisco IP Telephony products and solutions
  • Pre-CVOICE course recommendations
    • INTRO
    • ICND
  • Prerequisites
    • Working knowledge of LANs, WANs, and IP switching and routing
    • Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge
    • Knowledge of traditional public switched telephone network (PSTN) operations and technologies
  • Follow-on courses
    • QOS
    • CIPT
    • IPTT
    • GWGK
  • Certifications
    • CCVP
    • Cisco IP Communications Support Specialist
    • Cisco Rich Media Communications Specialist
  • Number of Days:

    5- Days instructor-led classroom training. (Approx. 7 hours each day.)

  • Course Objectives
    Upon completing this course, the learner will be able to meet these overall objectives:
    • Describe the architectures, components, and signaling protocols of VoIP and discuss traffic engineering and security requirements.
    • Configure voice interfaces on Cisco voice‑enabled equipment for connection to traditional, nonpacketized telephony equipment; define and configure POTS and VoIP dial peers; configure voice ports for various connection types
    • Compare centralized and decentralized call control and signaling protocols
    • Describe specific voice quality issues and the QoS solutions used to solve them

      Voice over IP Technologies

      • Describe the similarities and differences between PSTN and VoIP including call transport, call signaling and bandwidth requirements
      • Describe the technologies used in Voice over IP and how they differ from PSTN technologies
      • Identify PSTN characteristics, transport
      • Explain TDM and statistical MUX as it relates to telephony
      • Identify VoIP characteristics, transport
      • Compare operation of PSTN call signaling to VoIP call signaling

      Voice over IP Configuration

      • Configure a router so that a basic IP telephony call can be completed
      • Configure dial-peer settings for VoIP or POTs
      • Configure POTs ports (FXS and FXO)
      • Configure E&M
      • Explain default dial-peer
      • Explain matching inbound/outbound dial peers
      • Configure hunt groups
      • Explain digit collection, consumptions and manipulations
      • Configure gateway/gatekeeper
      • Configure call signaling

      Integrating Voice over IP into Existing PBX networks

      • Integrate a basic IP telephony network into an existing PBX network
      • Explain port requirements for connection to a PBX
      • Explain signaling requirements for connection to a PBX
      • Choose correct connection type between PBX and VoIP networks

      Call Operation and Components in Voice over IP

      • Describe the basic operation and components involved in an IP telephony call
      • Explain RTP, RTCP, CRTP
      • Explain H323
      • Explain MGCP
      • Explain SIP
      • Explain E&M
      • Describe the process of analog to digital conversion
      • Describe the process of compounding and compressing
      • Explain the process of packetization (frames, codec types)
      • Choose the appropriate codec for a given situation
      • Explain the function, operation, and purpose of call-legs
      • Explain voice quality considerations
      • Explain QoS

      Integrating Voice over IP into the PSTN

      • Successfully connect a basic Voice over IP network into the PSTN
      • Describe digit manipulation
      • Explain E164 addressing

    Course Flow

    This is the standard course schedule for a 5 day, instructor-led class. Adjustments may be made based on the skills, knowledge, and preferences of the learners in attendance.

    Day 1: Cisco Voice Fundamentals (CVF) v1.0

    Day 2: VoIP Architectures, Dial Plans, Bandwidth Requirements and Security
    Day 2

    8:30–9:30

    Course Introduction

    9:30–9:40

    Break

    9:40–10:40

    Module 1: Introduction to VoIP
    Lesson 1-1: Introducing VoIP Network Technologies

    10:40–10:50

    Break

    10:50–11:10

    Lesson 1-2: Introducing VoIP Network Architectures

    11:10–12:00

    Lesson 1-3: Building Scalable Dial Plans

    12:00–1:00

    Lunch

    1:00–2:00

    Lesson 1-4: Calculating Bandwidth Requirements

    2:00 - 3:10

    Lesson 1-5: Allocating Bandwidth for Voice and Data Traffic

    3:10–3:25

    Break

    3:25–4:15

    Lesson 1-6: Considering Security Implications of VoIP Networks

    4:15–5:00

    Lab Exercise 2-1: Connecting a Voice-Enabled Router

    5:00

    Day ends

    Day 3: Configuring Voice Interfaces, POTS Dial Peers, and VoIP Network Connections

    Day 3

    8:30–10:30

    Module 2: Configuring Voice Networks
    Lesson 2-1: Configuring Router Voice Ports

    10:30–10:45

    Break

    10:45–11:15

    Lesson 2-2: Adjusting Voice Interface Settings

    11:15–12:00

    Lab Exercise 2-2: Configuring Voice Interfaces

    12:00–1:00

    Lunch

    1:00–1:30

    Lesson 2-3: Configuring Dial Peers

    1:30–3:00

    Lab Exercise 2-3: Configuring POTS Dial Peers

    3:00–3:15

    Break

    3:15–3:30

    Lesson 2-4: Configuring Voice Port Network Connections

    3:30–5:00

    Lab Exercise 2-4: Configuring Special-Purpose  Connections

    5:00

    Day ends

    Day 4: VoIP Signaling and Call Control, H.323, SIP

    Day 4

    8:30–10:00

    Lab Exercise 2-5: Configuring Basic VoIP Network Connections

    10:00–10:15

    Break

    10:15–11:00

    Module 3: VoIP Signaling and Call Control
    Lesson 3-1: Introducing Signaling and Call Control

    11:00-12:00

    Lesson 3-2: Introducing H.323

    12:00–1:00

    Lunch

    1:00–2:00

    Lesson 3-3: Deploying and Configuring H.323

    2:00-3:00

    Lab Exercise 3-1: Configuring VoIP with H.323

    3:00-3:15

    Break

    3:15-4:00

    Lesson 3-4: Configuring SIP

    4:00-5:00

    Lab Exercise 3-2: Configuring VoIP with SIP

    5:00

    Day ends

    Day 5: MGCP, QoS and CAC

    Day 5

    8:30–10:00

    Lesson 3-5: Configuring MGCP

    10:00–10:15

    Break

    10:15–11:00

    Lab Exercise 3-3: Configuring VoIP with MGCP

    11:00–12:00

    Lesson 3-6: Comparing Call Control Models

    12:00–1:00

    Lunch

    1:00–2:00

    Module 4: Improving and Maintaining Voice Quality
    Lesson 4-1: Designing for Optimal Voice Quality

    2:00-3:00

    Lab Exercise 4-1: Implementing Cisco AutoQoS

    3:00–3:15

    Break

    3:15–4:00

    Lesson 4-2: Implementing CAC

    4:00–4:45

    Lab Exercise 4-2: Implementing CAC

    4:45-5:00

    Wrap-up

     

    Lab Topology

    Click Image to see full size

    CVOICE50LabTopology

     

    Hands-on Lab Exercises

    • Lab 2-1: Connecting a Voice-Enabled Router
    • Lab 2-2: Configuring Voice Interfaces
    • Lab 2-3: Configuring POTS Dial Peers
    • Lab 2-4: Configuring Special-Purpose Connections
    • Lab 2-5: Configuring Basic VoIP Network Connections
    • Lab 3-1: Configuring VoIP with H.323
    • Lab 3-2: Configuring VoIP with SIP
    • Lab 3-3: Configuring VoIP with MGCP
    • Lab 4-1: Implementing Cisco AutoQoS
    • Lab 4-2: Implementing CAC
    • Configuration Files Summary
    • Lab Activity Solutions

    Call for details. 949-477-2000 option 3